If you have any questions, please read carefully the help file first. There is a high likelihood that it already contains an answer to your question.
We also have online resources to solve your problems:
You can ask your question by sending an email message to [email protected]. Please provide as much relevant information as possible, including your order number, operating system name and version, web browser make and version, etc, having all necessary information will greatly expedite the process.
Note: registered users have the priority over unregistered ones. Support to unregistered users is generally limited to installation matters.